Privacy Policy

Last updated: 19 September 2026

This policy explains what personal data the Все Наши ("Vse Nashi") loyalty programme collects, why, and what you can do about it.

The programme is operated by Individual Entrepreneur Roman Aleksandrovich Kazakevich (OGRNIP 320246800052499, INN 246114351572) ("we"). Contact: rk@dobro-inc.com.

1. What we collect

Only what the programme needs:

• Account: email address, password (stored only as a hash), display name, participant number, referral code and language.
• Phone number, if you add one. It is optional, and the cashier only sees it partly masked.
• Loyalty activity: points earned and spent, the venue, date and time, receipt total and receipt number.
• Photos of paper receipts, at venues that use the receipt scanner. Only the total, the receipt number and the time are read from them.
• Push notifications: your device's push token and language, whether notifications about points and news are on, and when you gave your consent to news.
• Technical data: IP address, the time of operations, and crash reports from the app (device model, operating system and app version), kept on our own server.

2. How we use it

To run the programme: keep your balance, earn and spend points, and show your history.

To settle accounts with participating venues.

To keep accounts secure and prevent abuse.

To send one-time codes that confirm your email and reset your password. We do not send marketing emails.

To send push notifications about your points — earned, spent, corrected or returned. News from the venues and reminders about unused points are sent only with your consent, given in the app. You can turn them off, and notifications about points too, in the account settings or in your phone settings.

3. Who we share it with

The venue where you pay sees your display name, participant number, masked phone number and available points.

Service providers that help us run the programme: hosting, email delivery, push notification delivery (Expo, and through it Apple and Google, which deliver to iPhones and Android phones) and, at venues that use the scanner, an AI service that reads receipt photos. They process data only on our behalf.

We do not sell your data. A venue’s news reaches only guests who have visited it and agreed to receive news, and nobody outside the programme receives your data for advertising.

4. Storage and security

Data is stored on our providers' servers, which may be located outside your country. Traffic is encrypted, passwords are stored as hashes, and staff access is limited by role.

5. How long we keep it

Account data is kept while your account exists. Records of loyalty operations are kept as long as needed for settlements with venues and for accounting; receipt photos, as long as needed to resolve settlement questions.

6. Your rights and deleting your account

You can delete your account at any time in the app settings. Your email, password, phone number, name and your devices’ push tokens are removed, and remaining points are cancelled. Records of past operations remain without anything that identifies you, because venues are settled from them.

To get a copy of your data, correct it, or ask anything else, write to rk@dobro-inc.com.

7. Children

The programme is not directed at children.

8. Changes

We may update this policy. The date at the top shows the current version, and significant changes will be announced in the app.

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